Privacy Policy

Last updated: July 24, 2026

Orange Mortgage LLC ("Orange Mortgage," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, phone calls, text messages, and loan application process, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly, including:

Contact details: name, phone number, email, and mailing address.
Loan inquiry details: loan purpose, property value, loan amount, zip code, occupancy, credit score range, and employment or income information.
Application data required to originate a mortgage loan, including Social Security number, date of birth, assets, liabilities, and government-issued ID (only when you formally apply).
Communications you send us by phone, text, email, or web form.

We also automatically collect basic technical data such as IP address, browser type, pages visited, and referring URL to operate and improve the site.

2. How We Use Your Information

Respond to rate quote requests and loan inquiries.
Prequalify, process, underwrite, and close mortgage loans.
Send transactional messages about your inquiry or application status.
Comply with federal and state mortgage, lending, and consumer protection laws.
Prevent fraud and secure our systems.

3. SMS / Text Messaging Program (A2P 10DLC)

By providing your phone number on a form, opt-in checkbox, or verbally to a loan officer, you agree to receive SMS text messages from Orange Mortgage LLC related to your loan inquiry, application status, appointment reminders, required disclosures, and follow-up communication.

Message frequency: varies based on your loan activity.
Message and data rates may apply. Check with your mobile carrier.
Opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages.
Help: reply HELP or contact us at 302-600-3197 or randy@orangemortgage.com.
Consent to receive SMS is not a condition of applying for or receiving a loan.
Supported carriers include AT&T, Verizon, T-Mobile, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Mobile information sharing: No mobile information collected by Orange Mortgage LLC (including phone numbers and SMS opt-in status) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors that support the messaging program (for example, our SMS platform provider), and only as required to deliver messages you requested.

4. How We Share Information

We share personal information only as needed to serve you or as required by law:

Wholesale lenders and investors evaluating your loan.
Service providers (credit bureaus, appraisers, title companies, insurance carriers, SMS/email platforms, hosting providers) bound by confidentiality.
Government regulators, auditors, or law enforcement when legally required.

We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in data with third parties for marketing.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information. No system is 100% secure, so we cannot guarantee absolute security, but we work to protect information consistent with industry standards and applicable law (including the Gramm-Leach-Bliley Act).

6. Your Choices

Request access to or correction of information you've given us.
Opt out of SMS at any time by replying STOP.
Opt out of marketing email by using the unsubscribe link or contacting us.
Depending on your state (for example, California residents), you may have additional privacy rights. Contact us to exercise them.

7. Cookies

Our site uses cookies and similar technologies for basic analytics and site functionality. You can disable cookies in your browser settings; some features may not work as expected.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact Us

Orange Mortgage LLC
NMLS #1904872
Phone: 302-600-3197
Email: randy@orangemortgage.com